Cancellation and Refund Policy
Cancellations must be received in writing – mail, or email – to Leishman Associates. Cancellations will not be deemed to be received until you have written confirmation from Leishman Associates. If you have not received acknowledgement within two business days, please contact Leishman Associates on (03) 6234 7844.
Should it be necessary to cancel your registration due to Government imposed travel restrictions, we will provide you with a full refund, minus any bank fees incurred. Evidence may be requested, and each situation scenario will be considered on a case-by-case basis.
Refunds for any other reason will adhere to the following cancellation terms:
Registration Fees:
– Cancellations on and before 90 days prior the event will incur a A$150.00 cancellation fee.
– Cancellations on or before 60 days prior to the event will incur a 50% cancellation fee.
– Cancellations on or after 30 days prior to the event will receive no refund.
Event Cancellation or Postponement
The members of the Committee and Leishman Associates do not accept any liability for losses incurred in the event being cancelled or postponed due to unforeseen circumstances or any other event that renders performance of the event inadvisable, illegal, impracticable, or impossible.
An unforeseen event shall include but shall not be limited to: an Act of God; infectious disease outbreak, industrial disruptions, service provider failures, governmental restrictions and/or regulations; war or apparent act of war; terrorism or apparent act of terrorism; disaster; civil disorder, disturbance, and/or riots; curtailment, suspension, and/or restriction on transportation; or any other emergency.
Cancelling Your Accommodation
Any accommodation bookings made for the event via the WOTIF link provided have been made by the delegate personally, Leishman Associates and ANCOLD take no responsibility for accommodation bookings made by delegates through their chosen channels.
Sponsorship/Exhibition Terms and Conditions
The following terms and conditions apply to your application to sponsor and/or exhibit:-
- Definitions
Event means the event referred to in the online Booking Application Form. Exhibition/Sponsorship means the exhibition and/or sponsorship as detailed in the online Booking Application Form. GST means GST within the meaning of the GST Act. GST Act means A New Tax System (Goods and Services Tax) Act 1999 (Cth) (as amended).
Us/We means Leishman Associates Pty Ltd (ACN 103 078 897) as Conference Managers representing the Conference Committee and the Host Organisation. You means the entity submitting the Booking Application Form to sponsor and/or exhibit.
- Application
You will submit the online Booking Application Form for the Exhibition/Sponsorship.
- Approval
The Exhibition/Sponsorship will be confirmed upon return to You of the approved Booking Application Form, together with a tax invoice for the full amount of the Exhibition/Sponsorship fee, 50% of this total is payable within 14 days. Please note, should the conference be cancelled by the Host Organisation, your full sponsorship will be returned.
- Payment
Upon payment of the deposit, You will receive a tax invoice for the balance of the Exhibition/Sponsorship fee. Payment of the balance of the fee is due and payable 30 days prior to the commencement of the Event. All online Booking Application Forms received within 30 days of the commencement of the Event must include full payment of the exhibition/sponsorship fee. Only once payment has been made in full will your logos and profiles be placed on Event collateral. Due to printing deadlines, You will not be guaranteed inclusion on Event collateral if payment is not received 30 days prior to the Event.
All international payments must include provision for bank fees and exchange rates in the payment amount. Any outstanding balance will be required to be paid by You prior to the commencement of the Event.
- Cancellation
If ANCOLD is prevented from carrying out its obligations towards the conference you booked exhibition/sponsorship for, as a result of any cause beyond its control, such as acts of God, strikes, labour disputes, government travel restrictions, unavailability of hotel or facility, commodities or supplies, war or apparent act of war, terrorism, disaster, civil disorder, epidemic or pandemic, curtailment or restriction on transportation facilities, or any form of comparable natural calamity, casualty or condition (collectively a “Force Majeure”), ANCOLD shall have the right to immediately terminate/cancel or postpone the affected conference without liability and shall be relieved of its obligations to the registrant.
Cancellation of the Event by ANCOLD
In the event of a full cancellation of the ANCOLD 2020 Tailings Dam Operators Forum in QLD by the Host Organisation, all exhibition/sponsorship fees will be refunded in full, or if the event is postponed you will have the option to carry over to the new dates.
Cancellation of sponsorship or exhibition booking by the sponsor
In the event that You cancel your exhibition/sponsorship package on or before 30 days of the event, cancellations postmarked on or before, 30 Days before the conference will not incur a penalty and monies paid, less the 50% deposit, will be refunded back to the nominated bank account. If the cancellation by You on or before 30 days of the event is related to COVID-19, i.e. your company policy at the time or government travel restrictions, then the deposit will also be refunded.
In the event that You cancel within 30 days of the Event, You will not receive any refund. Any monies outstanding at cancellation will need to be paid in full.
- Changes
Once your Exhibition/Sponsorship has been confirmed and accepted, a reduction in exhibition/sponsorship space is considered a cancellation and will be governed by the above cancellation policy. Reduction in space can result in relocation of your Exhibition/Sponsorship at Our discretion. Any space not claimed one hour before the Event commences and will be reassigned and no refund will be payable to You.
We reserve the right to rearrange the floor plan and/or relocate any Exhibition/Sponsorship without notice to You. We reserve the right to amend existing unsold sponsorship packages or add additional sponsorship packages as required without notice to confirmed sponsors and exhibitors.
- Stands
If You intend to utilise a custom built exhibit stand, We must be advised of the full details and dimensions a minimum of six weeks prior to the commencement of the Event. All display construction requires Our approval.
- Assignment/Shared Packages
You are not permitted to assign, sublet or apportion the whole or any part of Your sponsorship package or booked space except upon our prior written consent. Shared sponsorship and exhibition packages will result in one set of benefits only being available to be shared by all parties involved. This includes but is not limited to logo recognition, profile inclusion, signage and registration benefits.
- Insurance
Public Liability insurance to a minimum amount nominated in the event sponsorship prospectus must be taken out by You. A copy of the certificate of Insurance currency must be provided to Us a minimum of four weeks prior to the commencement of the Event.
- Exclusion
All information supplied to You in relation to the Event is accurate to the best of our knowledge and belief and does not constitute a warranty and any inaccuracy or mistake will not entitle You to cancel your booking without penalty. All estimates of attendee/delegate numbers attending the Event are estimates only, and You agree that We are not responsible for any discrepancy in these estimated attendee/delegate numbers.
- Marketing
We will use your information to send you updates and other news about this Event. We will only pass on your information to reputable third party official contractors of the Event for the purpose of assisting you with your participation.
- GST
All amounts paid or payable under these terms and conditions are inclusive of any GST which may be applicable to any supplies made by either party under this Agreement. To the extent GST is applicable to any amount paid or payable in respect of a taxable supply made under or in connection with this Agreement, subject to that party receiving a valid tax invoice for GST purposes from the other party in respect of the supply before the time of payment.
Late Registrations
Delegates who choose to register onsite will be required to pay for all related costs immediately by cash or credit card. Receipts will be provided when you register.
The organisers cannot guarantee that collateral, such as satchels, will be available to late registering delegates. A late registration is any registration less than 30 days before the forum start date. In addition, there is a risk that social program functions may be fully subscribed. This policy has been implemented to enable a greater efficiency in the coordination necessary during the lead up to the forum and to ensure the most enjoyable forum experience possible for everyone involved.
Insurance
Registration fees do not include insurance of any kind. It is recommended that participants take out their own general travel insurance. It is suggested that the insurance policy should also cover loss of fees/deposit, airfares, accommodation charges, medical expenses, loss or damage to personal property and repatriation expenses. The insurance should cover loss arising from the cancellation of the forum by the organisers or a person’s inability to attend due to any reason whatsoever. No responsibility is taken by the forum managers for any person not holding insurance.
It is highly recommended that you take out travel insurance to cover any loss relating to your inability to attend the event. Please check with your insurer on the full terms and conditions of the policy.
Various components of this event are being handled by Leishman Associates, a Professional Conference Organiser (PCO). Leishman Associates may be contacted regarding any matters relating to the event management. Further information about the PCO can be found at the following website: WWW.LEISHMAN-ASSOCIATES.COM.AU
Photography
By registering for this forum, you consent to having your photo taken and used for promotional purposes. This may include Facebook, LinkedIn, Twitter, Website & Email Marketing. If you do not wish to have your photo taken please advise the Registration Desk.